The Computer Shop Support Services

Our specialist support staff are prepared to help whenever a problem occurs with your computer. Our staff can answer any questions you have about your business/home computers and can also modify support packages to suit your computer requirements. Some of the support services we provide are:

Phone Support
This is the easiest way to get minor problems fixed and to get your business/home computer up and running again as soon as possible. Our friendly and specialist trained staff are by the phone Mon - Fri 9am - 4:30pm ready to assist with any minor problems that you have. Our office number is 01206 302245 please feel free to call with any computer related issues.

Remote Support
If the software issue is minor one of our specialist support staff will log in to your computer with your permission to resolve the problem you are having. Our staff uses remote support if they think the software repair may take a long time and will do so from our office to save a call out charge. This way you can see everything we do whilst we are repairing your computer remotely.

On-Site Support

On some occasions such as hardware faults there is no other alternate but to have an IT specialist on-site. This is the best way for hardware faults to be repaired. On-site support is sometimes needed so that an IT specialist can access the equipment effortlessly and can physically replace any faulty equipment. At the Computer Shop we can have an IT support specialist on-site within 24hours of your phone call to fix any problems.

Operating Systems and Software Support

Our specialist computer support staff support the following Operating Systems and Software:

Please contact us on the details below if you are having problems with any other Operating Systems or Software that is not listed above.

Our specialised computer support staff are highly trained and qualified in all main technologies. You can trust us and we're ready to help.
To get any additional information or a quote on modified packages to suit your company call us now on
01206 302245 or email us on
Phones are monitored
9am - 4:30pm Monday – Friday and emails are monitored from 8am - 9pm every day.